For software, you need a Digital Audio Workstation capable of
a) exporting MIDI Type 1 files of your scores (any submitted project MIDI file must include all of the recorded musicians (leaders) and all virtual instruments’ (followers) parts as separate MIDI tracks + tempo track information). Examples of such software are Cubase, Digital Performer, Reaper, etc.
b) aligning your recorded tracks to each other and to your MIDI score, especially if the musicians were not recorded at the same time and place.
For full details see Your MIDI score set up tutorial.
Examples of the set of stems delivered by our service can be found on our Download page. Once your files have been accepted, your stems will be ready in 24 hours. We will send you an email to let you know when they are ready for download.
We take data privacy and security very seriously and are compliant with the General Data Protection Regulation (GDPR). For more information, please see our Privacy and Data Policy.
You own all rights to and in the files you receive (as well as the files you upload – of course). For the avoidance of doubt, Symphonova has no rights or license to or for any commercial exploitation of the files we deliver to our customers. For more information, please see our Terms and Conditions.
We accept VISA and Mastercard
The quality of our work is very important to us and we take every complaint very seriously. If you are not satisfied, then please send an email to support@symphonova.com and let us know. We will check your query and respond within 48 hours. For full details please see our Terms and Conditions.
We will refund in full, if we are unable to process your project. Once your files have been processed, no refund can be made. For full details please see our Terms and Conditions.
We may be able to offer a discount for projects longer than 100 minutes. Please get in touch by email support@symphonova.com.
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